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- Call Us: 800-123-4567 747
- Send us an email
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Have a question? Contact us:
Call Us: +57 3242814298
Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 12:30 pm
Free shipping delivery all orders over 250,000 COP (only in Colombia)
Credit Card: Visa, MasterCard, American Express, Diners Club. The total will be charged to your card and we would ship your order ASAP
La Marola does not accept returns (refund, exchange, or credit) on any sale item unless deemed faulty. We kindly ask to consider this before committing to a purchase.
Send an email to email@example.com specifying the problem / change / refund you want to proceed with.
We will gladly accept returns on all items within 14 days from time of shipment for store credit only. Items must be unwashed, unworn, and with original tags.
Return handling and return shipping costs are responsibility of the customer. Shipping cost are non-refundable.
• The items are returned within 14 days of you receiving them.
• The items must be in original condition.
• Items must not have been worn, washed or altered in any way.
• You must contact us at firstname.lastname@example.org prior to sending back the item.
• Please choose carefully, returns for exchange of size or style can only occur ONCE.
• No cash return
Return handling and return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
If the price of the item you have chosen is inferior to your original order, after we have received your returned parcel, we will send you the new item along with a voucher for the remaining amount in an email.
On the arrival of your returned parcel and create a voucher for the remaining amount that will be emailed to you.
This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
* Doesn't apply for products in sale
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
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