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Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Have a question? Contact us:

Customer Services

Call Us: +57 3242814298

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 12:30 pm
Sun: Closed

Send us an email

SHIPPING

Free shipping delivery all orders over 250,000 COP (only in Colombia)

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, American Express, Diners Club. The total will be charged to your card and we would ship your order ASAP

RETURN POLICY

La Marola does not accept returns (refund, exchange, or credit) on any sale item unless deemed faulty. We kindly ask to consider this before committing to a purchase.

FULL PRICE ITEMS

 

Send an email to lamarola7@gmail.com specifying the problem / change / refund you want to proceed with.  

We will gladly accept returns on all items within 14 days from time of shipment for store credit only. Items must be unwashed, unworn, and with original tags.  

Return handling and return shipping costs are responsibility of the customer. Shipping cost are non-refundable. 

 

WE ONLY ACCEPT AND EXCHANGE OR CREDIT IF THE FOLLOWING REQUIREMENTS ARE MET:

 

• The items are returned within 14 days of you receiving them. 

• The items must be in original condition. 

• Items must not have been worn, washed or altered in any way. 

• You must contact us at lamarola7@gmail.com prior to sending back the item. 

• Please choose carefully, returns for exchange of size or style can only occur ONCE. 

• No cash return

 

RETURN PROCESS:

 

Return handling and return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.  

If the price of the item you have chosen is inferior to your original order, after we have received your returned parcel, we will send you the new item along with a voucher for the remaining amount in an email.  

On the arrival of your returned parcel and create a voucher for the remaining amount that will be emailed to you. 

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This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

 

Size Chart - La Marola Swimwear


Sizes XS S M L  XL XXL
Cup 30 32 34 36 38 40

 

Sizes (cm) XS S M L  XL XXL
Breast 82 86 94 104 110 116
Waist 62 66 74 86 92 98
Hip 88 92 100 110 114 120


Shipping 

  • We ship your order within 2 business days of payment approval .
  • Resort wear 3-5 business days shipping.
  • Collections (Viva la Vida & Golden Hour) 2-4 business days shipping.
  • Mix , Match & customize - 5 business days in being processed and 2-3 days shipping.
  • Purchases are delivered in a pink box or in an ecological bag
  • National Standard Shipping is via Envia. International standard shipping is via Fedex.
  • Please be aware that at times unexpected delays may occur which LA MAROLA S.A.S has no control over and is not responsible of.
  • If your order doesn’t arrive within 30 days , a full money refund will be made. 

Returns And Exchanges

  • We will gladly accept returns on all items within 14 days from time of shipment. you have 5 days since your order arrive to notify us via email or whatsapp what happened with your order & the number.
  • Items must be unwashed, unworn, and with original tags
  • La Marola has 5 business days to answer to your request
  • Shipping costs are assumed by the client
  • Returns are refundable just in another sizes, same reference . NO cash

* Doesn't apply for products in sale

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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